We provide solutions For WhatsApp Business API

WhatsApp Business API is a communication platform provided by WhatsApp that enables businesses to interact with their customers on the WhatsApp messaging platform. It allows businesses to send messages, notifications, and provide customer support using the familiar WhatsApp interface.

Here are some key points about WhatsApp Business API:

  1. Business Use: The API is designed for medium and large businesses to engage with their customers on WhatsApp. It is not intended for personal use.

  2. Messaging Types: Businesses can use the API for various messaging types, including one-way notifications, two-way customer support, and transactional messages.

  3. Template Messages: To send proactive messages, businesses need to use template messages that are pre-approved by WhatsApp. These templates ensure that messages adhere to WhatsApp's policies and provide a consistent user experience.

  4. Security and Privacy: WhatsApp Business API is designed with security and privacy in mind. It uses end-to-end encryption for message content and complies with privacy regulations.

  5. Integration: Businesses typically integrate the WhatsApp Business API into their existing customer communication systems using webhooks or APIs. This allows for seamless communication between the business and its customers.

  6. Cost: While the WhatsApp application is free for personal use, businesses using the WhatsApp Business API may incur costs based on the volume of messages sent.

  7. Approval Process: Businesses need to go through an approval process to use the WhatsApp Business API. This involves meeting certain criteria and agreeing to comply with WhatsApp's policies.

  8. Use Cases: The API is used by businesses for various purposes, including sending order confirmations, delivery notifications, appointment reminders, and providing customer support.

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gray concrete wall inside building
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white and black abstract painting

Our Infrastructure

State-of-the-art infrastructure capable of managing large volume of incoming/outgoing voice calls and text. Our primary infrastructure is hosted at Airtel Data Center in Noida (UP) with secondary multiple backups of telecom lines from various operators, data and application servers to ensure 0% redundancy and 100% up-time. Partnership with Airtel, Vodafone and BSNL for scalability, reliability and flexibility ensures smooth running of operations.